General Refurbishment & Condition of Wheels

• Scope of Work: Mint Alloys endeavours to refurbish all wheels to the best of our ability but cannot be held responsible for unforeseen problems such as poor casting, hidden cracks, or excessive corrosion. If we do not believe a cosmetically acceptable or safe finish can be achieved, the customer will be contacted to discuss options before further work is undertaken.
• Finish Expectations: Customers should be aware that certain high gloss finishes show blemishes more readily, such as Black Chrome or Bright Silver. We cannot guarantee to make your wheels perfect but will ensure they are significantly improved.
• Poor Condition & Alterations: Wheels classed as being in ‘very poor condition’ may incur an additional charge. The customer will be contacted before any additional charge work is completed. Should a customer request a new finish or show wheels, additional charges will apply and be calculated on an hourly basis plus materials.
• Colour Matching: Mint Alloys will do their best to colour match wheels, however we cannot guarantee an exact match on all wheels. We will notify the customer before we carry out any work if we are unable to get a close colour match.

Workshop Bookings & Turnaround Times

• Completion Targets: Mint Alloys will do the utmost to meet any target completion time-scales given at the time of booking a wheel refurbishment. Target completion times, however, are just that: ‘targets’.
• Delays: Mint Alloys accepts no responsibility for unforeseen delays such as power failures or mechanical breakdowns.

Vehicle, Storage & Collection Rules

• Insurance & Inspections: Vehicles left with us must be covered by the owner’s insurance. We will not accept responsibility for items left in vehicles. On arrival, the vehicle will be checked by a member of staff and obvious damage on the vehicle will be recorded before you leave the premises. We will not be held responsible for any damage if the car is dirty or wet as the vehicle cannot be inspected properly.
• Overnight Vehicle Storage: Vehicles will be stored inside overnight whilst we carry out the agreed work for the duration of the booking period. If the car is not picked up on the agreed date, then the vehicle will be stored outside. Mint Alloys will not be responsible for any thefts or damage whilst the vehicle is parked outside overnight.
• Payment & Late Fees: Wheels will not be released until payment is made in full. Wheels not collected within agreed time-scales will be subject to a storage fee of £10 a day. Mint Alloys will make every endeavour to contact customers with regard to collecting their wheels, however, wheels not collected within 28 days of completion will be sold to recover costs.
• Couriers: Mint Alloys accepts no responsibility for the transport of wheels delivered and / or collected by couriers engaged by the customer. Customers should ensure that any courier they engage is adequately covered. Any courier contracted by Mint Alloys will carry adequate insurance.

Hardware & Technical Responsibilities

• Tyre Pressure Systems: Mint Alloys are not responsible for resetting any vehicle computers used for monitoring tyre pressures. Owners should refer to their vehicle manual for this function.
• Wheel Bolts: Where Mint Alloys fits wheels to the customer’s vehicle, our employees will ensure that the wheel bolts are torqued using the appropriate tools. Customers are, however, responsible for rechecking wheel bolts after an initial bedding-in period of 50 miles and at regular points thereafter as part of a standard maintenance routine.
• Locking Wheel Nuts: Customers must supply the tool kit and any locking wheel nut keys for their removal. Mint Alloys cannot guarantee to remove all locking wheel nuts. Whereby the locking wheel nut has been overtightened, or the nut thread has corroded onto the hub making it tight, a removal fee of £65 will be charged to cover costs of removing the locking wheel nut if the key is not available or usable.
• Two-Piece & Split Rims: Mint Alloys reserves the right to cease work on two-piece wheels if the bolts are corroded or the wheels have been taken apart before (the bolts holding the wheel together tend to snap). As a result, the costs involved to refurbish these wheels will increase. Mint Alloys will contact the customer to advise and take further instruction. Mint Alloys will not be held responsible for putting right these wheels.

Wheel Straightening

Mint Alloys will undertake wheel straightening repairs, but due to the process used we cannot always guarantee that the wheel will be 100% round. We will get the wheel as close to round as possible, but this is dependent on the severity of the damage. If the wheel should crack or become misshaped during the repair process Mint Alloys will not be held liable for the cost of replacing the wheel.

Warranty Terms

• Painted Wheels: All of our painted wheels come with a 12-month warranty against any paint defect, subject to the damage not having occurred as a result of driver damage or the use of corrosive cleaners which will dull and damage lacquer over time. Wheels which have seen corrosion repair are also excluded from this warranty as there may be hidden corrosion we cannot see when undertaking the repair. We will endeavour to remove all corrosion from the wheel. Wheels that have been colour matched or those wheels that have been custom finished are excluded from this warranty.
• Diamond Cut Wheels: We offer a 6-month warranty for faulty workmanship. Corrosion is not covered by the warranty even if the corrosion appears within the warranty period. Stone chips, and damage caused by the use of corrosive cleaners and kerbing are not covered under the warranty.
• Two-Piece Wheels/Split Rims: Are subject to the same general terms as listed above i.e. painted and diamond cut areas. A 12-month warranty is offered against the wheel bolts coming loose, however no warranty is offered on the bolts themselves unless new bolts have been supplied by Mint Alloys.

Appointments

Mint Alloys will take a £50 deposit at the time of booking an appointment. This deposit will guarantee your refurbishment slot on the agreed day and will be deducted from the final invoice. The deposit is fully refundable if the customer notifies us of the cancellation at least 48 hours prior to the appointment date either by email or phone. The deposit will not be refunded if the above terms are not met.